Cancellation requests must be submitted in writing through email or other official communication channels of Vihaan Holidays.
Cancellation charges may vary depending on the tour package, hotel policy, airline rules, transportation provider terms, and the time remaining before departure.
Certain services including airline tickets, visa fees, insurance charges, processing fees, and promotional offers may be non-refundable.
Eligible refunds will be processed within 7 to 15 business days after approval and confirmation from relevant service providers.
No refunds shall be provided for unused services, missed departures, late arrivals, or no-show situations.
If a tour is cancelled by Vihaan Holidays due to operational reasons, customers will be offered an alternative arrangement or a refund of the amount paid for the cancelled service.
Refunds may not be available for cancellations resulting from natural disasters, government restrictions, pandemics, strikes, or other events beyond our control.